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Respect and Support for People Claiming Welfare Benefits Self-help, information and advice on how to prevent and challenge benefit sanctions. Support with ESA, PIP claims, the work programme and other mandatory schemes.


Telephone number for journal users needing to speak with someone.

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BenefitsAdvice :: SELF HELP INFORMATION FOR UNEMPLOYED & DISABLED PEOPLE :: UNIVERSAL CREDIT

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Telephone number for journal users needing to speak with someone. Empty Telephone number for journal users needing to speak with someone.

Post by Caker Wed Feb 13, 2019 11:29 am

I contacted Turn2Us and was given a number for UC enquiries.



I note that when you call DWP, the automated voice tells UC claimants to go to the online journal; this implies that UC claimants cannot speak to a person via telephone at all; This is misleading if the above number CAN be used by UC claimants wishing to speak via telephone to someone.
Caker
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Telephone number for journal users needing to speak with someone. Empty Re: Telephone number for journal users needing to speak with someone.

Post by Welfare-Champion Wed Feb 13, 2019 5:19 pm

At the end of the Journal info, you then get 7 options to choose from.

I think the initial blurb is a deflection technique!

https://news.sky.com/story/i-was-trained-to-get-universal-credit-claimants-off-the-phone-11535770

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