Automation of the Jobcentre

I have started this new topic due to a suggestion by @Caker, said the original topic has gone off. So here we are on this new thread of automation of the Jobcentre service. And the possible effect that all of us could face in this brave new world?    



@Jara said:

“Self-service sounds okay, as long as alternatives are offered. I rather use a mediocre self-service than seeing some of my old work roaches. “

I would agree with Jara. However, when technology goes wrong the claimant could end up on a sanction due to no fault of your own. Due to the device failing, look how many times the e-signing pad has failed in the JCP. Or not being unable to log into you UJM account. To which my work-roach just laughs off, when I told them of IT problems I have had with their website(UJM)! And let’s not forget the amount of time the JCP computers has gone into melt down and the roaches  have gone back to pen a paper.




https://respectfulbenefits.forumotion.com/t1608-roach-want-my-email-account?nid=7#5316

ujm was designed to do just that

however i suspect it wouldnt stay in this country to administer it

we all know what ujm is based upon a sanction machine to use it would mean that whatever you wrote upon it is questionable

but it dosnt end there they would want digital by default jobs listed so any jobs gone for would need a number or at worst every type of detail to prove that you was applying for that job

an interesting part of this then comes in tracking of the user where they login into this account
tracking their jobsearches
then you are going to have to upload evidence onto the system by scanning it for jobs outside of ujm

the list is never ending

While we are talking about the UJM, it is worrying what the new website from 'Adzuna' will have install for claimant's lives ????




https://respectfulbenefits.forumotion.com/t1682-dwp-signs-adzuna-for-universal-jobmatch#5388

El-dudeareno wrote:I would agree with Jara. However, when technology goes wrong the claimant could end up on a sanction due to no fault of your own. Due to the device failing, look how many times the e-signing pad has failed in the JCP. Or not being unable to log into you UJM account. To which my work-roach just laughs off, when I told them of IT problems I have had with their website(UJM)! And let’s not forget the amount of time the JCP computers has gone into melt down and the roaches  have gone back to pen a paper.

You are right. While working - this new automation would be great for a bunch of us but it's probably going to be the same old crappy computers and servers they always used. While I was on JSA my life got easier with UJM as I was very careful with what information I gave.. and my sign ons were quick. I quickly learned what worked and didn't work.

As I have a background in programming I made a scrapper that fetched tons of jobs from UJM, Monster and most other job websites. I made applying for jobs automatic and my script generated just enough text to put into UJM. I flooded my activity history with tons of job applications and activites, and my work coach didn't bother to look through more than one or two pages (which was just like a days worth of job search). I wish I could share my apps but most websites have changed so I need to put into lots of work to make it all work again.

I am also worried they are going to ask or require other biometrics from us. I don't want to give them my fingerprint (same I use to unlock my phone)!

@Jara:
I am also worried they are going to ask or require other biometrics from us. I don't want to give them my fingerprint (same I use to unlock my phone)!

I wonder this myself before the JCP want a a 'blood & feces' sample, when you apply for benefits. To combat fraud they will say no doubt. Sorry if anyone is offended by this comment.

On this very subject, HMRC are now using voice recognition technology.

El-dudeareno wrote:Also I have always wonder if the DWP helplines have any 'voice analysers' to see if you are telling the truth etc...    

I hope not. There's been many times I been in very poor mood (or just feeling very stressed) when I called DWP. And my bad/stressed mood is because of problems caused by DWP in the first place. I bet those things would be picked up by a voice analyser.