Re: Migration to Universal Credit

by Ignatius Fri Aug 30, 2024 11:16 am

Migration of JSA claimants begins in September. I'm confident some people will have received their Envelope of Doom by the end of next week, if only so the Mothership can claim everything is fine and dandy with migration. When other benefits were migrated, migration notices were sent in batches over many months so no reason to think JSA will be different, although the small number of JSA claimants left means they should whizz through the process.

Remember, you have 12 weeks to migrate so no hurry. Also, it is possible to ask for an extension.

Catwoman, what did you need in terms of bank statements, ID etc to claim UC?

I like to think I'm stoical about going onto UC, but I'm properly pissed off that it will likely mean I don't get a Monday signing on day anymore - Monday Bank Holidays have fallen kindly for me over the years and I quite liked not having to attend the jobcentre for a month several times a year.

by The Catwoman Fri Aug 30, 2024 12:45 pm

I brought everything with me, council tax letter, bills, birth certificate, bank statements, but all they looked at was bank card and provisional drivers license.

by Pintel Fri Aug 30, 2024 5:08 pm

#Catwoman, did they 'photocopy'

anything. While normally this would be a No No. I have see it done in my JCP

, by a Roach clown

. Hopefully, they where not up to no good.

I can still never understand, why existing claimants have to go through this rigmarole. How much work would it save the DWP

to 'copy and paste' the details over. Hopefully, when the next system is created they do this copy/paste method.
But keeps someone in a job..

by Ignatius Fri Aug 30, 2024 5:54 pm

Pintel, get your thinking cap on. Putting existing claimants through the whole palaver of making a new claim is a genius move. A % won't bother or will forget to claim. The number of people on UC is reduced so they can claim UC has Superpowers in reducing the number of people on benefits. Hurrah for UC!

If you have a passport and/or photo driving licence the system should be able to digitally verify your ID.

by The Catwoman Fri Aug 30, 2024 8:03 pm

Pintel wrote:#Catwoman, did they 'photocopy' anything. While normally this would be a No No. I have see it done in my JCP, by a Roach . Hopefully, they where not up to no good.

I can still never understand, why existing claimants have to go through this rigmarole. How much work would it save the DWP to 'copy and paste' the details over. Hopefully, when the next system is created they do this copy/paste method.
But keeps someone in a job..

They barely glanced at what I gave them, when I claimed JSA years ago they photocopied my bank statement, they didn't do anything like that when I claimed uc

by Pintel Fri Aug 30, 2024 8:07 pm

My Bad, Ignatius

. I tried to understand it from the JCP

s perspective.....

Maybe they can apply this logic to NHS waiting lists. Create a 'labyrinth' of red tape

and Specialists, to reduce the waiting time statics... And for my next trick

...

by Pintel Fri Aug 30, 2024 8:12 pm

[quote="The Catwoman"]

Pintel wrote:

They barely glanced at what I gave them, when I claimed JSA years ago they photocopied my bank statement, they didn't do anything like that when I claimed uc

Any reason given why the JCP needed a photocopy of your bank details/statement?
Maybe time for a new account? As they have Account Number, Sort code & the have the rest of your details on file... Seems open to abuse here???

by Ignatius Fri Aug 30, 2024 8:33 pm

When I claimed JSA it was over the telephone. I was asked to provide details of my bank accounts, or my portfolio as I like to call it for the jobcentre, including balances, but I was never asked to supply statements. I highly recommend giving them account number and sort code - how else will they pay you? I can't remember how I proved I was me.

If you have a passport & driving licence they don't need other forms of ID. If you lack one or both of these, that's when bank statements, bank cards, cheque books (I've still got one somewhere), utility bills etc are required. I am fairly confident you need 3 bits of official paperwork if you lack photo ID. DWP paperwork is not acceptable. I plan on gathering up everything I have that attests to my ID, regardless of how acceptable it is to the DWP, and plonking it all on their desk for them to sort out at my sinister sounding Identity Interview.

On an unrelated matter, this forum has been very quiet of late. Have the DWP gone all cuddly so now nobody has anything to moan about and everyone has stopped posting?

by Pintel Fri Aug 30, 2024 8:47 pm

Ignatius wrote:

On an unrelated matter, this forum has been very quiet of late. Have the DWP gone all cuddly so now nobody has anything to moan about and everyone has stopped posting?

I think

it the calm before the

storm? Of "Onerous-October'...

‍

. Hope I am wrong here...

by Guest Fri Aug 30, 2024 9:39 pm

There will be many more ID checks for UC etc, going forward.

by Pintel Sat Aug 31, 2024 2:08 pm

I would also add

aswell as the extra ID check. There be more surveillance of claimant's, as there made the Scape

goat, society's problems.

by mandy tori Sat Aug 31, 2024 7:26 pm

still guessing ill be last (and prob am)

phone appointment is common over f2f recently

by Ignatius Sun Sep 01, 2024 2:02 pm

Mandy Tori, alas the speed with which you receive your managed migration notice is independent of the competency, or otherwise, of your local jobcentre. For Tax Credits, migration notices were issued according to a pre-determined timetable based on jobcentre regions. Simply, the date notices were issued was imposed on jobcentres. It was done this way so they could manage the flow of new UC claims in the UC Service Centres. If JSA follows the same process, the speed with which you get your golden UC ticket has already been determined. Having said that, there were hundreds of thousands of Tax Credits claimants so migration notices needed to be staggered. From the last I read there were approximately 18,000 IB JSA claimants left. Frankly, Norman Tebbit could get on his bike and deliver them all in a week, the numbers are likely too low to clog the system up. In any case, the important metric to the DWP is getting the JSA migration ball rolling. If some people wait longer than 5 weeks for their first payment who cares.

This from Rightsnet gives an overview of Tax Credit migration. It does say other benefits migration schedule will not be geographical.

https://www.rightsnet.org.uk/resources/uc-managed-migration-overview

Who knows in what order JSA claimants will be processed. There is probably someone in Caxton House picking names out of a hat as I type. Perhaps they could televise it, like the FA Cup draw.

Even if I get my letter this week, my JSA claim will likely still live on until the end of November so I fully intend to enjoy my last few months on JSA.

by Absolut Mon Sep 02, 2024 8:49 am

The appointments are all over the place on UC and are dependent on the roach's diary. They aren't always 14 days apart either, it can be more than that. Since June I've had a Monday, 3 Thursdays in a row, sudden switch to a Tuesday due to a Restart WHC, another Tuesday and then she changed it to a Friday. The next one is a Friday again. They started out in the PM, I asked for AM, then she put it back to late PM again.

Don't forget there's a run on of JSA and HB for 2 weeks. Make sure you get it. Try not to claim in the middle of the month. I had no choice but to claim in the middle of a month due to the date on which Mr Absolut died. It's a right headache where matching bills and rent dates is concerned when it doesn't perfectly align with the UC cycle. I had to make up a shortfall of 1 week's rent even though there was a HB run on.

They didn't take photocopies of bank statements when I claimed UC, it just looks that way - they capture an image and send it straight to the processing centre.

Watch out for the council immediately racking up your community tax bill. The DWP informed the council that I had no JSA, which wasn't true, there was a run on that they ignored. I got a full bill, out of the blue. I had to demand extra time to prove that I had claimed UC seeing as the first UC statement was entirely out of my hands. They gave me a month and then had to extend it.

I don't recall what ID I gave. I think it was my driving licence.

As soon as you claim UC everything that has happened under JSA will be completely ignored, including a referral to Restart if it didn't result in a start. You will be referred again at the 6 month point as if that other referral didn't happen.

by Ignatius Mon Sep 02, 2024 11:24 am

Good points, Absolut.

One of the few good things about managed migration is you can choose the date you claim and therefore the date you will be paid, making it easier to align with bills. For anyone who doesn't know, payday is 7 days after the end of your assessment period. Your assessment period begins on the day you make your claim.

I'm fortunate, I won't experience any cashflow problems waiting for my first UC payment. Those who may struggle can apply for a budgeting advance but that has to be repaid.

Is the random allocation of appointments due to lack of staffing? I like my fortnightly appointments, same day, more or less at the same time, as it makes it easier to organise the rest of my life if I need to make other appointments or stay in for a delivery. I suppose one monthly payment means I only have one episode of heart failure a month as I anxiously await a bank app notification telling me they have paid me, rather than the current fortnightly stress.

My brain is currently trying to tell me that my eyes didn't really see that Restart bomb you slipped in at the end, Absolut, but thanks for the heads-up on that one.

by Pintel Mon Sep 02, 2024 11:34 pm

Seems like the UC system is preparing you for the world of work #Absolut. Not knowing if your coming or going like being on a ZHC. Unable to plan your home life outside of work. I could only imagine if you had childcare responsibilitys or a part time job...
Migration to Universal Credit - Page 5 3228069604

Migration to Universal Credit - Page 5 3228069604

by Absolut Wed Sep 11, 2024 8:41 am

Ignatius wrote:My brain is currently trying to tell me that my eyes didn't really see that Restart bomb you slipped in at the end, Absolut, but thanks for the heads-up on that one.

It was the first thing the roach got straight on to after my bereavement leave ran out. If you didn't sign up under JSA they can and likely will re-refer you under UC at the 6 month point.

by The Catwoman Wed Sep 11, 2024 11:07 am

How do they know if you did restart on JSA, if the JSA information doesn't carry over to UC.
Could you bluff them and say you did do restart?

by Ignatius Wed Sep 11, 2024 2:48 pm

The Catwoman wrote:How do they know if you did restart on JSA, if the JSA information doesn't carry over to UC.
Could you bluff them and say you did do restart?

It took nearly a year for a WC to realise I had been referred to Restart but never started due to the provider refusing to register a start. The information was there to be seen on the WC computer for months and months so never underestimate how gormless a WC can be.

My guess is Restart start/end dates are on a different bit of the system and sadly your Restart status will be known.

I'm unsure where someone like me stands. When the WC discovered I hadn't actually done Restart, they sought advice from the SPOC Team about whether a re-referral was required but Restart has never been mentioned to me again, although I do expect that to change once the postie brings my managed migration notice.

by Ignatius Mon Sep 16, 2024 2:54 pm

Today my WC, who is one of the more helpful of the species, was giving people a leaflet about how to claim UC which also included details of how to do a telephone claim. Interestingly, the WC said one of the better features of UC was that the journal means people can keep records and use that as evidence in their favour if they are ever in dispute with the DWP.

They also confirmed, despite being a jobcentre, the DWP doesn't tell them when migration notices are sent out so they have no idea when my jobcentre will be impacted. However, the DWP have begun issuing notices to some JSA claimants, just not in my area so far.

by oneman Wed Sep 18, 2024 11:59 am

I've had entries removed from my journal in the past by work roaches. Luckily I record everything so I had proof when I got to a tribunal. I won the case but I don't think anything happened to the work roach. I have had other situations where management and work roach notifications have been added or altered after they have been issued. They are sneaky little c**ts like that when they know they are in the wrong. They should do what other telesales do and provide an option for the conversation to be sent to your email at the end.

by oneman Wed Sep 18, 2024 12:23 pm

Pintel wrote:
The Catwoman wrote:
Pintel wrote:

They barely glanced at what I gave them, when I claimed JSA years ago they photocopied my bank statement, they didn't do anything like that when I claimed uc

Any reason given why the JCP needed a photocopy of your bank details/statement?
Maybe time for a new account? As they have Account Number, Sort code & the have the rest of your details on file... Seems open to abuse here???

They take copies (or ask you to send copies) of your bank statement because they go over every transaction and can even request confirmation from your mother's brother's budgie who you lent a fiver to 5 months ago. Any money coming into your account needs to be verified. The ones to watch out for are pay-pay and top cashback payments to you. I used to make a few quid through survey sites using pay-pal but the DWP wanted their share of the peanuts I was receiving. It is the law, unfortunately. You have to declare any income you receive even if its cash back. Be warned. Mad

by oneman Wed Sep 18, 2024 12:27 pm

The Catwoman wrote:How do they know if you did restart on JSA, if the JSA information doesn't carry over to UC.
Could you bluff them and say you did do restart?

That one is easy, The Catwoman. You count the number of sanctions you have had. Laughing

They are all logged.

by Absolut Wed Sep 18, 2024 12:29 pm

The Catwoman wrote:How do they know if you did restart on JSA, if the JSA information doesn't carry over to UC. Could you bluff them and say you did do restart?

I don't know how they know but they do. You can't bluff as there is no start or end date recorded at the provider end.

I was told I was to be referred to Restart when my bereavement leave ran out. I said I'd already been referred under JSA. The roach said they had no record of it. She meant no record that I had completed it. She said it wasn't her problem that I couldn't get in to the building, I was to be referred anyway. I was forced into the warm handover call under threat of a sanction etc. I mentioned the prior referral to the Maximus minion, she found the prior referral indicating that they hadn't removed the data nearly 18 months later. My dead hubby's referral will still be sitting there too, most likely, when it shouldn't be there at all.

by Ignatius Wed Sep 18, 2024 1:55 pm

Absolut wrote:
The Catwoman wrote:How do they know if you did restart on JSA, if the JSA information doesn't carry over to UC. Could you bluff them and say you did do restart?

I don't know how they know but they do. You can't bluff as there is no start or end date recorded at the provider end.

I was told I was to be referred to Restart when my bereavement leave ran out. I said I'd already been referred under JSA. The roach said they had no record of it. She meant no record that I had completed it. She said it wasn't her problem that I couldn't get in to the building, I was to be referred anyway. I was forced into the warm handover call under threat of a sanction etc. I mentioned the prior referral to the Maximus minion, she found the prior referral indicating that they hadn't removed the data nearly 18 months later. My dead hubby's referral will still be sitting there too, most likely, when it shouldn't be there at all.[/quote

I seem to recall on my SAR covering my Restart, there were entries titled "end date" so I presumed a start and end date could be recorded. In any case, some annoying WC will have a little ledger book in her handbag of everything everyone has ever been referred to.

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