tried to open a UC claim today, refused due to no bank account

SJNM wrote:I tried to open a UC claim today.  I had ID and account details as needed but apparently unless I have a bank account I won't get any UC payments after the first one.  Is this true??  I have a Post Office Card Account but don't have the needed ID to open a bank account.  Have I been misinformed by the adviser, or am I screwed?

(Apologies if I posted this in the wrong subforum)

In Department of Work & Pensions documents leaked to this newspaper, DWP staff are told: "We need to pay most of these customers into bank accounts which cost 1p, rather than into Post Office card accounts which cost up to 30 times more. You should be aiming to get nine out of 10 new claimants [to use] bank accounts, with a small proportion paid through Post Office card accounts."
Chris Pond, the work and pensions minister, says that these particular leaked documents relate to unemployment benefit payments. But there is widespread anecdotal evidence that, when pensioners ring up to apply for a Post Office card account, they are also actively discouraged from doing so.

El-dudeareno wrote:Thanks for the posting Admin , for people like me with no Bank account and such a bad credit rating that no one would touch me. What after Nov 2021 thou?

"A contract has been renewed that will secure the future of the Post Office card account until at least November 2021, the government has confirmed."