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Respect and Support for People Claiming Welfare Benefits Self-help, information and advice on how to prevent and challenge benefit sanctions. Support with ESA, PIP claims, the work programme and other mandatory schemes.


JSA - Who to send complaint of job coach treatment?

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Post by cc120 Fri Nov 26, 2021 10:19 pm

I have a complaint about a job coach treatment of me. Which dept/people can I send copies of the complaint to?

I'm on JSA.

cc120

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Post by jobberpw Mon Nov 29, 2021 10:18 pm

See here: https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure

If you’re still not happy with final reply to your complaint, ask the Independent Case Examiner to investigate.https://www.gov.uk/government/publications/how-to-take-a-complaint-to-the-independent-case-examiner
jobberpw
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Post by jobberpw Tue Dec 14, 2021 9:48 pm

Don't forget to copy in your MP. They need to be made aware just what is going on within this circus.
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