DBS update service

Not strictly DWP but wondered if anyone might know anything.

I have had DBS certificates in the past (for agency work) but I have never subscribed to the DBS update service. Today I received a letter from the DBS update service to tell me my subscription is about to expire. I called them up to speak to someone in connection with a fraudulent registration (as I suspect an agency has registered me for this without telling me). I was on hold for 58 minutes so gave up.

Any insights would be much appreciated. Thanks in advance.

When you subscribe they give you an update service ID. If you don't have that you can't login online to have a look at the account. The cost of the update is £13 per year. The person registering you had to have the certificate ID in order to subscribe in your name. I don't know what to suggest other than let it lapse.

My thoughts actually.