kate belgrave admits public services applications takes ages and can go nowhere

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kate belgrave admits public services applications takes ages and can go nowhere

Post by Admin on Tue Apr 25, 2017 9:36 am

http://www.katebelgrave.com/2017/04/you-cant-apply-as-homeless-without-an-address-what/

I can’t tell you how often my head is done in by public service applications and screens these days. There really does not seem to be a single benefit or housing application process which doesn’t involve a major hurdle or nine. Phone calls to the DWP and councils take ages/go nowhere. Online forms don’t work, or they demand information people can’t easily give. Some processes look and feel as though they were built in technology’s dark ages. You can set aside a whole morning or afternoon to make calls, or fill in forms these days and get absolutely nowhere (I’ve set aside two afternoons this week for such calls and forms, and emerged no further ahead on both occasions). You inevitably conclude that all aspects of the system are designed to put people off applying. Certainly, very little seems to be designed with the real-life needs of real service users in mind. Can’t wait to see how much further things deteriorate as more and more public money is diverted into endless Brexit departments and projects. Out in the real world, this is how life goes. wrote:
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Re: kate belgrave admits public services applications takes ages and can go nowhere

Post by Caker on Tue Apr 25, 2017 4:32 pm

Does anyone else think the system is designed to be Kafkaesque in order to deter all but the most determined claimants to obtain what they are entitled to?
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Re: kate belgrave admits public services applications takes ages and can go nowhere

Post by Admin on Tue Apr 25, 2017 7:53 pm

its different when there up against court for fraud and the judge wonders why they havent received what they was entitled too
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Re: kate belgrave admits public services applications takes ages and can go nowhere

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