Top Tips - Your Claimant Commitment

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Top Tips - Your Claimant Commitment

Post by Non Deficere on Fri Jul 06, 2018 8:18 am

This factsheet contains useful tips to help you prepare for agreeing to your Claimant Commitment when claiming either Jobseekers Allowance or Universal Credit. This information will apply to you if you have been placed in the work-related requirement group (jobseeker) or if you have been found to have limited capability for work and placed in the work preparation requirement group.

What you need to know before signing a Claimant Commitment
Signing a Claimant Commitment means that you are agreeing to undertake certain actions to look for work. If you fail to carry out these actions Jobcentre Plus may suspend your benefits. This is called being sanctioned. To prevent this from happening it’s important that you tell your adviser at the Jobcentre whether your visual impairment causes you difficulties in looking for work.  
For example this may include:

difficulty getting to appointments
spending long hours on jobseeking activities
doing certain kind of jobs.

If you do have difficulties it’s important that you ask for them to be included in your Claimant Commitment.  
When providing you a service, Jobcentre Plus has a legal duty under the Equality Act 2010 to make reasonable adjustments for you if you are disabled.

Are you disabled under the Equality Act 2010?
If you are registered blind (also referred to as “severely sight impaired”) or partially sighted (“sight impaired”), then the Equality Act says that you are treated as automatically meeting the Equality Act’s definition of a disabled person.
If you are not registered as severely sight impaired or sight impaired, or do not meet the criteria for registration, then you could still be covered by the Equality Act if you can show that you meet the definition of “disabled”.

The Equality Act says that a disabled person is someone who has “a physical or mental impairment” which “has a substantial and long-term adverse effect on the ability to carry out normal day-to-day activities”.

If you are unsure on whether you meet this definition, contact our Helpline by calling 0303 123 9999 or emailing

How does the duty to make reasonable adjustments apply to your Claimant Commitment?
When you are agreeing to your Claimant Commitment you should consider what reasonable adjustments you may need because of your sight loss.  

Examples of reasonable adjustments that you could ask for may include:

varying or limiting types of work according to your sight loss
help with completing forms
help with using a computer
adapted computers or equipment
altering the time of your signing-on appointment
more flexible signing-on times
reducing the frequency of signing
reducing the number of job applications you need to make
changing the type or location of work
help with a referral to a disability employment adviser
referring you to the Access to Work programme
not sanctioning you for breaches of your Claimant Commitment which happened because of your needs related to your sight loss.

What to do before your meeting at Jobcentre Plus
If your blind or partially sighted and have been found fit for work, before you agree to your Claimant Commitment, we recommend that you consider how your disability may impact your ability to look for work as mentioned above.

Use the information in this factsheet and think about what adjustments may be relevant to your circumstances. Once you have done this you should complete the template letter below and bring this with you to your meeting at the Jobcentre Plus.

Template letter to provide to the Jobcentre Plus




National insurance number:
I have been advised by RNIB that as a disabled person, under the Equality Act 2010, I am entitled to reasonable adjustments to my Claimant Commitment.  

I am automatically considered disabled under the Act because I am certified as severely sight impaired/partially sighted.  

As a result of my sight loss I need the following reasonable adjustments:

(See the list of examples above)

Non Deficere

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Re: Top Tips - Your Claimant Commitment

Post by Brutus on Wed Jul 18, 2018 1:59 am

As usual excellent information.

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