HMRC used ‘implied consent’ to collect voiceprints of five million citizens

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HMRC used ‘implied consent’ to collect voiceprints of five million citizens

Post by Admin on Thu Jun 28, 2018 11:12 am

The Information Commissioner’s Office is investigating a complaint made against HM Revenue and Customs, after the department used an “implied consent” model to collect voice identification information on more than five million citizens.

Responding to a Freedom of Information request from the privacy advocacy group Big Brother Watch, HMRC said that, as of 13 March 2018, 5.1 million citizens were enrolled on its voice ID scheme. The department also said that these identifications had been collected “on the basis of the implied consent of the customer” – although a process of explicit consent is being developed, it added.

https://publictechnology.net/articles/news/hmrc-used-%E2%80%98implied-consent%E2%80%99-collect-voiceprints-five-million-citizens
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Re: HMRC used ‘implied consent’ to collect voiceprints of five million citizens

Post by Caker on Thu Jul 05, 2018 3:41 pm

My understanding is that anyone involved in this can ask HMRC to delete the voiceprint that they provided when contacting the HMRC phone-line.

Does anyone know the address to contact to ask for deletion? Is it the local tax office or some head office? Should you address it to the data controller or is there some named HMRC person to address the letter to?

Many thanks for any info'.
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Re: HMRC used ‘implied consent’ to collect voiceprints of five million citizens

Post by Non Deficere on Thu Jul 05, 2018 4:05 pm

Caker wrote:My understanding is that anyone involved in this can ask HMRC to delete the voiceprint that they provided when contacting the HMRC phone-line.

Does anyone know the address to contact to ask for deletion? Is it the local tax office or some head office? Should you address it to the data controller or is there some named HMRC person to address the letter to?

Many thanks for any info'.

DOES HMRC HAVE YOUR VOICE ID?

Big Brother Watch expects HMRC to delete its giant database of voice IDs – but at the very least, it must publish accessible information as to how individuals can easily and securely have their voiceprint deleted.

The ICO is now investigating this issue.

However, if you want to take action now, there are three things you can do.

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Re: HMRC used ‘implied consent’ to collect voiceprints of five million citizens

Post by Caker on Thu Jul 05, 2018 4:35 pm

Thanks ND

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Re: HMRC used ‘implied consent’ to collect voiceprints of five million citizens

Post by Caker on Thu Jul 05, 2018 4:36 pm

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Re: HMRC used ‘implied consent’ to collect voiceprints of five million citizens

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