Contacting the DWP by email
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Caker
El-dudeareno
6 posters
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Re: Contacting the DWP by email
I'm not sure I understand ED. What's stopping you going into yahoo and manually typing the address in?
ABC- Posts : 228
Points : 309
Reputation : 49
Join date : 2017-05-05
Re: Contacting the DWP by email
I have sent the DWP a message via: CONTACT-.DWP1D WP.GSI.GOV.UK. However, no reply as yet to my email address? Not sure how long they can take to reply thou.
Re: Contacting the DWP by email
El-dudeareno wrote:I have sent the DWP a message via: CONTACT-.DWP1D WP.GSI.GOV.UK. However, no reply as yet to my email address? Not sure how long they can take to reply thou.
Hi E
You may have mistyped here, the correct email add is:
CONTACT-.DWP1@DWP.GSI.GOV.UK
Mary_FV- Posts : 324
Points : 715
Reputation : 143
Join date : 2017-04-15
Re: Contacting the DWP by email
You may have mistyped here, the correct email add is:
[b]CONTACT-.DWP1@DWP.GSI.GOV.UK
I 'cut and pasted' the address in.
[b]CONTACT-.DWP1@DWP.GSI.GOV.UK
I 'cut and pasted' the address in.
Re: Contacting the DWP by email
El-dudeareno wrote:You may have mistyped here, the correct email add is:
[b]CONTACT-.DWP1@DWP.GSI.GOV.UK
I 'cut and pasted' the address in.
Great stuff!
You posted above:
CONTACT-.DWP1D @ WP.GSI.GOV.UK
Just checking!
Mary_FV- Posts : 324
Points : 715
Reputation : 143
Join date : 2017-04-15
Re: Contacting the DWP by email
Dude - when clicking on an email link online it will automatically attempt to open a mail program on the PC that you are using, such as Outlook or Thunderbird. As the computer you are using has no email program configured you will get the Outlook "setup" starting. You need to copy the email address and go into an online email account and send it from there. Hope that helps.
Absolut- Posts : 1054
Points : 1292
Reputation : 163
Join date : 2017-04-21
Re: Contacting the DWP by email
Yes that seems to be the trouble Absolut. Well I eventually got a reply from the DWP:
"Thank you for your email. We need some further details in order to identify your customer records. Could you please reply stating your full name and postal address, including post code?
Due to vast amount of emails we receive, please also include your original email."
The trouble is due to needing the letter quickly, I wasted 1/2hr on the phone to there call-centre . And finally got a letter sent to me. An email would of been cheaper and easier for me. Still I no for next time hey, and thanks for the reply everyone .
CORRESPONDENCE@DWP.GSI.GOV.UK
"Thank you for your email. We need some further details in order to identify your customer records. Could you please reply stating your full name and postal address, including post code?
Due to vast amount of emails we receive, please also include your original email."
The trouble is due to needing the letter quickly, I wasted 1/2hr on the phone to there call-centre . And finally got a letter sent to me. An email would of been cheaper and easier for me. Still I no for next time hey, and thanks for the reply everyone .
CORRESPONDENCE@DWP.GSI.GOV.UK
Re: Contacting the DWP by email
One point before I forget while on the DWP call centre. There was recorded message that said " if you are claiming Universal Credit, you need to contact them via your account ". As there was no options for anyone claiming U-Credit on Existing Benefit Claims – 0345 608 8545
However, if found this:
EXISTING CLAIMS DEPARTMENT CONTACT NUMBER TEXTPHONE NUMBER
http://contactnumbers.buzz/dwp/
However, if found this:
EXISTING CLAIMS DEPARTMENT CONTACT NUMBER TEXTPHONE NUMBER
- Jobseekers Allowance, Incapacity Benefit and Employment & Support Allowance
0345 608 8545 0345 608 8551
Universal Credit 0345 600 0723 0345 600 0743
Social Fund 0345 603 6967 0345 608 8553
Maternity Allowance 0345 608 8610 0345 608 8553
Bereavement Benefits 0345 608 8601 0345 608 8551
http://contactnumbers.buzz/dwp/
Re: Contacting the DWP by email
Glad you got the letter. They do make us all jump through increasingly difficult hoops, all of which breach the Equality Act.
Absolut- Posts : 1054
Points : 1292
Reputation : 163
Join date : 2017-04-21
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