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Work and Health programme

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El-dudeareno
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Post by Absolut Fri May 05, 2017 8:58 am

I found a pdf published by Tower Hamlets that has some tentative details about the new Work and Health Programme. It states:

Participants will be drawn from the following groups:

Health and disability: 75% of caseload, two third of which will be claiming job seekers allowance (JSA), one third will be claiming Employment and Support Allowance (ESA) and in the Work-related activity group (WRAG). These individuals will be referred on
voluntary basis.

Long Term Unemployed (> 2 years): 17% of caseload. These individuals will be mandated to elements of the programme.

Claimants will spend 15 months on the programme and will be tracked for a further 6 months to capture any job outcomes, and provide in-work support
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Post by Caker Fri May 05, 2017 9:04 am

Could you put the link in please? I would like to take a read of this study Cheers.
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Post by Absolut Fri May 05, 2017 9:12 am

https://democracy.towerhamlets.gov.uk/documents/s102782/ITEM%202.2.2%20-%20APPENDIX%202%20Work%20and%20Health%20Programme.pdf

It's only a couple of pages, clearly an appendix. I would like to see the rest of the document Wink

As I've already been on the useless WP and I'm over 2 years unemployed I can see them sending me on this "new" WP. This time, though, I will fight it tooth and nail, particularly as there is no provision for sending an in-work claimant (hubby) on yet another stupid welfare to work programme.
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Post by Caker Fri May 05, 2017 9:20 am

....so would I. I have more knowledge than I did the first time. I had not discovered UM and I had no knowledge about my rights. I feel empowered now Basketball
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Post by Absolut Fri May 05, 2017 9:26 am

If I find any more "hidden" info I will post it here.
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Post by Caker Fri May 05, 2017 9:39 am

Absolut wrote:If I find any more "hidden" info I will post it here.

Thanks.
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Post by Absolut Fri May 05, 2017 1:58 pm

https://www.fenews.co.uk/featured-article/how-will-the-work-and-health-programme-impact-the-frontline-13283

Whilst Providers will be paid based on results, DWP has pledged to automate the entire claims process; relying on Real Time Information (RTI) from HMRC to track customer progression into work and their earnings whilst in work. Providers will be paid a 30% delivery fee for each participant and the remaining 70% outcome fee when a customer reaches a certain earnings threshold while IN work.

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Post by Caker Fri May 05, 2017 5:05 pm

That sucks.

I presume the 'earnings threshold' being referred to is akin to the earnings threshold for being ineligible for UC - just guessing.
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Post by oneman Fri May 05, 2017 8:54 pm



Last edited by oneman on Fri May 05, 2017 10:00 pm; edited 2 times in total
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Post by oneman Fri May 05, 2017 9:03 pm

" The programme will run for 5 years with an option to extend by a further 2 years.
 DWP funding for Central London is £29m with European Social Fund (ESF) match, taking
the total funding package to £53m."

Don't get me wrong but aren't we leaving the EU in 2 years? Rolling Eyes confused
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Post by Caker Sat May 06, 2017 11:23 am

oneman wrote:" The programme will run for 5 years with an option to extend by a further 2 years.
 DWP funding for Central London is £29m with European Social Fund (ESF) match, taking
the total funding package to £53m."

Don't get me wrong but aren't we leaving the EU in 2 years? Rolling Eyes confused


I am also confused about that. Surely there will be no more ESF after brexit Wink
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Post by El-dudeareno Wed May 10, 2017 12:34 pm

Don't worry they will find funding from the Sick & the Needy, as these company's are large party donors. Still has any political party mentioned this (£53-£29m) £24m short fall in funding? Rolling Eyes
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Post by Caker Wed May 10, 2017 12:48 pm

....I agree that these companies pirat are likely be to large (tory) party donors , but I believe that money is used for electioneering / spin doctors etc and never goes into the public purse.
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Post by Mary_FV Sat May 20, 2017 7:48 am

Tracking claimants moving into work becomes automated.....  Sad

Change: Whilst Providers will be paid based on results, DWP has pledged to automate the entire claims process; relying on Real Time Information (RTI) from HMRC to track customer progression into work and their earnings whilst in work. Providers will be paid a 30% delivery fee for each participant and the remaining 70% outcome fee when a customer reaches a certain earnings threshold while IN work.

Potential Impact: Provided DWP’s system of using RTI is effective, this should mean that Providers are able to focus resources on delivering quality interventions and In Work Support rather than tracking and claims validation. It is also likely to mean that we will see changes to DWP’s performance management regime, PAT audit processes and management information requirements. For front line advisors, an automated claims process should be a boon, freeing them from over bearing process and allowing them to spend more time and energy on delivering quality interventions.

DWP have yet to release further details on how RTI will be used, monitored and reported and the systems requirements of this new process, but one thing is clear – DWP intend WHP to be a contract that supports people rather than process driven delivery.
https://www.fenews.co.uk/featured-article/13283-how-will-the-work-and-health-programme-impact-the-frontline


Last edited by Mary_FV on Sat May 20, 2017 7:51 am; edited 1 time in total (Reason for editing : typo)
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Post by Caker Sat May 20, 2017 9:00 am

I would have no issue with any scheme which delivered 'quality interventions'. However, evidence suggests that these interventions are anything but value for money. As an anecdotal example, at the end of 2 years, I was deemed (by the work programme) to potentially benefit from 'basic skills training' as part of my PWPS. Evil or Very Mad This was news to me; I believe it would have been news to anyone who knows me too. It took a long time to have that fraudulent opinion rescinded. Very Happy

I detected no 'quality intervention' during my WP sentence. These charlatans are claiming faux outcomes in situations where claimants find employment incidentally to (or even despite) 'intervention'. No

Edit: I would go so far as to say that in addition to 'parking' individuals regarded as 'hard to help', the WPP tenaciously monitors any able person who seems likely to move into employment with no input - easy pickings.
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Post by Caker Sat May 20, 2017 9:11 am

From Mary's link:

WHP heralds a new generation of Front Line delivery staff. DWP is looking for providers who ensure their staff teams are equipped with relevant skills, remain agile and responsive to a complex customer base, are flexible in their ways of working and performance focussed. The IEP is committed to enabling people working on WHP to ensure that they have access to best practice, knowledge, new skills, peer and expert support.

At least there is tacit acknowledgement that previous WP staff may not have had relevant skills / training, for their roles. Suspect
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Post by Absolut Sat May 20, 2017 9:16 am

As it states in Smokescreen, a Spartacus Network report in response to Improving Lives:

[the] paper offers new forms of Work Programmes, using Prime contractors who have already failed to perform in previous work programmes.
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Post by Absolut Sat May 20, 2017 9:20 am

WHP heralds .....

It's all blah blah after that. The usual word salad and doublespeak. What they write is going to happen and what actually happens are two different things lol
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Post by El-dudeareno Sat May 20, 2017 11:02 am

[quote="Mary_FV"]Tracking claimants moving into work becomes automated.....  Sad

Change: Whilst Providers will be paid based on results, DWP has pledged to automate the entire claims process; relying on Real Time Information (RTI) from HMRC to track customer progression into work and their earnings whilst in work. Providers will be paid a 30% delivery fee for each participant and the remaining 70% outcome fee when a customer reaches a certain earnings threshold while IN work.

Also does anyone know to what the 30% delivery fee will be, and will it be higher than on the previous Work-Program pale .
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Post by Caker Mon May 22, 2017 5:28 pm

I had a brief look at this and the PDF at the bottom of the link:-

http://researchbriefings.parliament.uk/ResearchBriefing/Summary/CBP-7845

I did not find anything about actual tariffs and I suspect that might well be found in contractual documentation rather than elsewhere. Could be wrong. study
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Post by Absolut Thu May 25, 2017 7:08 am

There's an ongoing FOI for the DWP documents surrounding this programme. They've recently delayed it with an "it will cost over £600" reply.

https://www.whatdotheyknow.com/request/full_copies_of_your_health_and_w#incoming-982554
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Post by El-dudeareno Thu May 25, 2017 11:53 am

Absolut wrote:There's an ongoing FOI for the DWP documents surrounding this programme. They've recently delayed it with an "it will cost over £600" reply.

https://www.whatdotheyknow.com/request/full_copies_of_your_health_and_w#incoming-982554

???? How did they work this out (it will cost over £600" reply.) Evil or Very Mad . Surely they have a 'standard' price for each provider of the "30% delivery fee for each participant"?
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Post by Absolut Thu May 25, 2017 2:01 pm

They've delayed providing documents about the Work and Health Programme that will be used by the DWP.

Please provide a copy of the full documents you hold that contain the following subject matters:

"RFI1: Legislation prescribing powers to the Secretary of State to require a claimant at the HWC or other WFI to discuss their health and set health related goals does not exist. The HWC is claimant led so claimants can decide whether they want to discuss their health or set a health related goal.

RFI2: The HWC will be tailored to meet the needs of the individual and allows for an open and honest conversation regarding issues affecting claimants. If claimants do not wish to discuss their health condition then the work coach will tailor the discussion based on what the claimant is comfortable sharing. It is not the role of the work coach to give any health advice during the conversation but they can signpost or refer the claimant to a partner organisation, with their agreement, should that be appropriate."

and

“The Health and Work Conversation is claimant led, if a claimant feels uncomfortable answering some questions in the Health and Work Conversation they will not be referred for a sanction. However, if they refuse to engage at all in the HWC then they may be referred for a sanction. The Employment and Support Allowance Regulations 2008 (SI 2008/794) contain the provisions which enable the Department to apply a sanction”

Sorry if I didn't make it clear - the thread is about the HCW overall and I just wanted to add this FOI link.
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Post by El-dudeareno Thu May 25, 2017 3:03 pm

Thanks for the update Absolut.
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Post by Caker Thu May 25, 2017 3:05 pm

@El-Dude

That £600 refers to the cost of providing the info' to answer the FOI request. It is not one of the costs for the work and health programme.
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