borowing busfare to get to job centre.

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borowing busfare to get to job centre.

Post by bcham on 12th March 2018, 9:03 am

hi.
my son has just turned 20 and is still at college, now that his tax credits have stopped,(due to being 20) he has to wait 5 weeks for  universal credit to come through, and attend the job center weekly. even though he can not afford to pay bus-fairs to college or the job center.as he has no money, i myself have just come off esa.and only get £73 a week to keep us both,until he gets a payment,could he get a free bus pass, or do they expect me to pay them out of my pittance, were eating beans on toast to live.

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Re: borowing busfare to get to job centre.

Post by Admin on 12th March 2018, 12:56 pm

bus fair repayment is only for meetings outside of your normal signing on day

you are expected to get to the jobcenter by your own means

with a 5 week waiting time there is a loan something i dont agree upon as its taken back at repayments i believe to be at non negotiable repayments

there is a travel discount card

http://respectfulbenefits.forumotion.com/t483-jobcentre-plus-travel-discount-card-guidance

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Re: borowing busfare to get to job centre.

Post by Non Deficere on 21st March 2018, 7:46 am

Sorry for the late response bcham.

It appears there is no clear policy regarding expenses for UC claimants (ref first FOI below).
However, DWP cannot treat UC claimants unfairly, there must be parity and a consistent level of customer service.

JSA claimants receive expenses if they are required to attend the Jobcentre on a non signing day, but it seems JC officials can arrange meetings as and when they like without offering expenses.

I would suggest a complaint via your MP. I have no doubts that 1000s of people are affected nationally.

https://www.whatdotheyknow.com/request/460534/response/1115277/attach/html/3/FoI%20390%20Response.pdf.html

https://www.whatdotheyknow.com/request/336004/response/821902/attach/html/3/3b%20Reimbursement%20of%20customer%20s%20travelling%20expenses%20guidance%2023.05.16.pdf.html

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Re: borowing busfare to get to job centre.

Post by bcham on 21st March 2018, 11:45 am

he still as not received a penny from job center,4 weeks now, my adviser says as hes claiming jsa it should be in his bank in one to two weeks, so in fact he is paying £5 a week bus fairs to sign on,

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Re: borowing busfare to get to job centre.

Post by Admin on 22nd March 2018, 8:53 pm

the new system is geared to make users suffer for that month or 6 weeks as they say

its either that or you get a loan froim them putting yourself in debt before you even get there

i wonder did he get the jsag or jsag adjusted to take his circumstances into account that he couldnt afford to do much jobsearch within reason due to thew costs involved since he didnt have any money
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Re: borowing busfare to get to job centre.

Post by bcham on 22nd March 2018, 9:02 pm

still as not got paid any thing,
ans still as to addend weekly to sign on ,gets me annoyed ,borrowing money of friends to get buy

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