Disabled man set himself on fire over benefit changes, inquest hears

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Disabled man set himself on fire over benefit changes, inquest hears

Post by echidna on Sat Apr 29, 2017 1:10 pm

Disabled man set himself on fire over benefit changes, inquest hears
http://www.welfareweekly.com/disabled-man-set-himself-on-fire-over-benefit-changes-inquest-hears/

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Re: Disabled man set himself on fire over benefit changes, inquest hears

Post by Caker on Sat Apr 29, 2017 1:49 pm

The impersonal language of DWP letters is so austere and officious to the extent that it appears calculated Suspect  to cause alarm affraid  more so than actually communicate facts to recipients. This is bad enough for someone without psychological issues and potentially devastating to an emotionally fragile individual.  No

It is about time that DWP templates were revised with language that is less intimidating / alarming and actually more helpful to those receiving these dreadful letters. study   The current language is totally lacking in emotional intelligence.
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